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Offer
A sum of money that the buyer offers to pay for
a property.
Offer of a loan
A formal document approving the mortgage you have
requested and detailing the terms and conditions
that will apply.
Ombudsman
Independent professional bodies who investigate
complaints on behalf of customers against, for
example, estate agents, solicitors and insurance
companies.
Open market value
The price a property would achieve when there
is a willing buyer and willing seller.
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